Employment Opportunities

SUMMARY: 

Sells automobiles by understanding and demonstrating characteristics, capabilities, and features; developing and maintaining a customer base; and working with customers.

SCHEDULE:

Salespeople work full-time positions, often working upwards of 55 hours per week.  Salespeople have 2 days off per week (every Sunday and either Tuesday or Wednesday) and may be expected to serve customers anytime during normal operating hours, 8 A.M. to 8 P.M. Monday through Saturday. Salespeople may be requested to stay late based on individual customer's needs. This position is exempt from overtime, but not exempt from minimum wage requirements.  

ESSENTIAL DUTIES AND RESPONSIBILITIES

Working with customers

·  Provide all customers with the highest level of service possible to meet all their needs, directly business related or otherwise.

·  Recommend products to customers, based on customers' needs and interests.

·  Answer customers' questions about products, prices, availability, product uses, and credit terms

·  Prepare estimates and bids that meet specific customer needs

·  Keep records of customer interactions and transactions, record details of inquiries, complaints, and comments, as well as actions taken

Develop and maintain a customer base

·  Maintain a positive, ongoing relationship with customers

·  Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders

·  Consult with clients after sales or contract signings to resolve problems and to provide ongoing support

·  Identify prospective customers by using business directories, following leads from existing clients, and attending trade shows and conferences

·  Perform administrative duties, such as preparing sales budgets and reports, keeping sales records and filing expense account reports

Understanding characteristics of vehicles

·  Estimate or quote prices, credit or contract terms, warranties, and delivery dates

·  Monitor product innovations, and competitors' products, prices, and sales   

·  Maintain Ford certification status

QUALIFICATIONS AND REQUIREMENTS:

Experience: No experience is required

Education: High School Diploma

Certifications / Licensures

·  Valid Kansas Driver's License

·  Acceptable Motor Vehicle Record as outlined by company policy

Skills

·  Flexible to change in a fast-paced, dynamic environment

·  Proficient in knowledge of basic computer use

Knowledge of customer service principles and practices preferred

·  Efficient keyboarding

·  Excellent communication skills

·  Ability to work well with personnel and vendors

·  Ability to resolve problems

·  Writing - Communicating effectively in writing as appropriate for the needs of the audience

·  Ability to prioritize and organize-time management skills

Work Environment & Physical Requirements

·  Occasional operation of motor vehicle

·  Rare on bending, squatting, and reaching

·  Occasional use of hand dexterity (keyboard, mouse)

·  Constant seeing and hearing

·  Constant use of written, speaking and reading skills

·  Occasional working as part of a group

·  Occasional loud noise, fumes, and odors

·  Frequent outdoor work environment (including wet conditions and variation in temperature)

The duties listed above are intended only as illustrations of the various types of work that may be performed.  The omission of specific statements of duties does not exclude them from the position if the work is related or a logical assignment to the position.

SCHEDULE:

There are two shifts for Lot Attendants: 8:00 a.m. to 5:00 p.m. and 12:00 p.m. to 8:00 p.m., both Monday through Saturday with an hour lunch period and one day off during the week. This position is non-exempt from overtime and must be available to work before or after hours as necessary.

SUMMARY: 

This position is responsible for improving the appearance of a vehicle, both inside and out, in order to look presentable for the customer. The lot attendant is also responsible for relocating vehicles on the lot and other miscellaneous tasks as requested by management. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

Prepares vehicles for customer presentation or lot display

• Inspects vehicles for cleanliness and damage
• Scrub, scrape, or spray vehicles, using scrapers, brushes, clothes, cleaners, disinfectants, acid, abrasives, vacuums, and hoses
• Identify any vehicle needs

Operation of motor vehicles

• Drive vehicles on lot, to and from workshops, and to customers' workplaces or homes
• Drive vehicle to customer
• Position/arrange vehicle on the lot

Maintain overall appearance and cleanliness of lot, patio, and showroom

• Clean and maintain lot and patio
• Gather and empty trash
• Clean showroom floors
• Clean windows, glass partitions, and mirrors (using appropriate cleaning products)

Special Events

• Assist with the set-up and tear-down for all company events
• Prepare lot, patio and showroom according to the needs of each event

QUALIFICATIONS AND REQUIREMENTS:

Experience

2 years of experience in a physical labor position is required

Education / Certifications

High School Diploma or GED, required

Certifications / Licensures

Valid Driver's License with acceptable Motor Vehicle Record as outlined by company policy

Skills

• Operate all types of automobile including manual transmission
• General automotive knowledge
• Flexible to change in a fast-paced, dynamic environment
• Excellent communication skills
• Ability to work well with personnel and vendors
• Ability to resolve problems
• Ability to prioritize and organize-time management 

Work Environment & Physical Requirements

• Very frequent standing
• Frequent driving motor vehicle
• Moderate lifting of 15-50 lbs
• Moderate pushing or pulling of 15-50 lbs
• Frequent bending, squatting, and reaching
• Very frequent use of hand dexterity (grasping, holding, manipulating tools)
• Constant use of vision and hearing
• Frequent team work
• Occasional loud noise, fumes, and odors
• Frequent outdoor work environment (including wet conditions and variation in temperature)

SCHEDULE:

Service Greeter must be available to work Monday through Friday from 7:00 am to 6:00 pm and Saturday from 7:30 am to 4:00 pm. The Service Greeter is expected to work at least 40 hours per week and is non-exempt from overtime.

SUMMARY: 

The Service Greeter is responsible for greeting customers at the service drive, transporting customers and their vehicles, and maintaining the presentable state of the service drive.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Customer Service

• Greet customers as they enter the service drive
• Transport customer and customer vehicles to and from the dealership
• Prepare fluid samples for customers 

Operation of motor vehicles

• Take possession of customer vehicle to park until vehicle is serviced
• Drives vehicle to customer after service is completed
• Reposition vehicles on lot for best access

Maintains presentable state of service drive

• Gather and empty trash
• Clean service drive by sweeping and/or mopping
• Other general maintenance of service drive

QUALIFICATIONS AND REQUIREMENTS:

Experience

None necessary

Education / Certifications

High School Diploma or equivalent required

Certifications / Licensures

Valid Driver's License with acceptable Motor Vehicle Record as outlined by company policy

Skills

• Excellent communication skills
• Ability to work well with personnel and vendors
• Ability to resolve problems
• Active listening and speaking skills
• Ability to prioritize and organize-time management skills
• Operates all types of automobile including manual transmission (stick shift)
• Flexible to change in a fast-paced, dynamic environment
• Professional appearance

Work Environment & Physical Requirements

• Very frequent driving of motor vehicle
• Occasional bending, squatting, and reaching
• Occasional use of hand dexterity
• Constant use of vision and hearing
• Frequent loud noise
• Very frequent fumes and odors
• Occasional outdoor work environment (including wet conditions and variation in temperature)

The duties listed above are intended only as illustrations of the various types of work that may be performed.  The omission of specific statements of duties does not exclude them from the position if the work is related or a logical assignment to the position.